Mi4biz Customer Service

Here is Mi4biz Customer Service in plain terms. Saas Customer Service Management. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list E-Commerce, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Mi4biz Customer Service is based in Palo Alto, California and founded in 2006. Their site is mi4biz.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with Mi4biz Customer Service, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.