Mezatech

Mezatech offers device repair, refurbishment, and IT support services for businesses and organizations. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Customer Service, Hardware, Technical Support and Training. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Mezatech is based in Wilmington, Delaware. Their site is mezatech.net.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Mezatech, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.