Metro Tech Solutions

Metro Tech Solutions is an IT firm that provides IT managed services, video surveillance, networking and access control systems. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Cloud Computing, Consulting, IT Management, Technical Support and Wired Telecommunications, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Metro Tech Solutions is based in Grand Prairie, Texas. You can read more at metrots.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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