Methods Workshop

Methods Workshop offers technical support, consulting, training and certification services along with fee-based audits for companies. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Consulting, Product Management and Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Methods Workshop is based in Lake Worth, Florida and founded in 1982. Their site is methodsworkshop.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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