Merlin Automation

Merlin Automation provides industrial automation software programming and installing services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Industrial Automation and Project Management, so expect those to show up in the feature set.

Merlin Automation is based in Denton, Texas. Their site is merlinautomation.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Merlin Automation, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.