Mercury

Mercury was founded by skilled IT professionals with an interest in providing exceptional technical services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Mercury is based in Idaho Falls, Idaho. More on mercuryinc.net.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Mercury, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.