Matrix Precise

Matrix Precise works in it service management, which is about handling IT tickets, assets and changes in an organized way. They have not published a longer description, so we lean on what their category usually involves.

Who is it for? Mostly IT departments. They also list Artificial Intelligence (AI), IT Management, Machine Learning, Management Consulting and Professional Services, so expect those to show up in the feature set.

Matrix Precise is based in Los Altos, California. More on matrixprecise.com.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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