Matrix Pointe Software

Here is Matrix Pointe Software in plain terms. It enables law enforcement agencies, prosecutors' offices, defense attorneys, jails and the courts to be more efficient and productive. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting, Law Enforcement and Training. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Matrix Pointe Software is based in Cleveland, Ohio. More on matrixpointesoftware.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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