Mass Mountain

Mass Mountain offers customized back-up solutions, tech support, data storage and hard-drive subsystems to streamline business processes. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Cloud Data Services, Data Center and Technical Support, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Mass Mountain is based in Saint Paul, Minnesota. Their site is massmountain.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Mass Mountain well, your review carries weight here.