MakerBot

MakerBot Industries creates open source 3D printers. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention 3D Printing, DIY, Hardware and Open Source. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

MakerBot is based in Brooklyn, New York and founded in 2009. More on makerbot.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with MakerBot, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.