Madison Geeks
Madison Geeks provides a wide range of IT and tech support solutions as well as computer repair services
Overview
Madison Geeks provides a wide range of IT and tech support solutions as well as computer repair services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
It makes the most sense for small and mid-sized companies. Related areas on their profile: Hardware and Technical Support. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
Madison Geeks is based in Madison, Wisconsin and around since 2007. More on madisongeeks.com.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.
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Key features
Technical Support
Company
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