Loyal IT

Loyal IT renders virtualization, data backup, cloud storage, security, compliance, IT infrastructure, cloud computing & consulting services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Cloud Computing, Cloud Storage, Consulting and Virtualization, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Loyal IT is based in Round Rock, Texas and around since 2006. Their site is loyalit.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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