LogCheck

LogCheck are building mobile tools for building operators and property managers to run their buildings more efficiently. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

Who is it for? Mostly support teams from two people to hundreds. Alongside the main category they mention Customer Service, Energy Efficiency and Real Estate. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

LogCheck is based in New York, New York and founded in 2012. Their site is logcheck.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know LogCheck well, your review carries weight here.