LiveVox

LiveVox combines omnichannel communications, CRM, and WFO to provide an agent and customer experience. Put simply, it is about keeping every contact, deal and follow-up in one place so nothing slips.

Who is it for? Mostly sales teams and founders who are tired of spreadsheets. Related areas on their profile: Cloud Computing and CRM. As a large product team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

LiveVox is based in San Francisco, California and founded in 2000. You can read more at livevox.com.

Things worth asking about: pipeline stages, email sync, mobile app, and what reporting costs extra. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used LiveVox? Rate it.