Liveops

Liveops is a recognized pioneer in the gig economy, cloud-based contact center & customer service solutions including work-at-home agents. In practice that means building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. They also list Cloud Computing, Crowdsourcing and Virtual Workforce, so expect those to show up in the feature set. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

Liveops is based in Scottsdale, Arizona and founded in 2000. You can read more at liveops.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Liveops, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.