Live Technician

Live-Technician is Canada-based firm offering computer technical support to help users fix and optimize their computers. That is the short version of Live Technician. The job it does: building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Live Technician is based in Sacramento, California and founded in 2009. You can read more at live-technician.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Live Technician, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.