ListenFirst

Comprehensive social analytics for the enterprise. That is the short version of ListenFirst. The job it does: scheduling posts, replying to comments and reporting across networks.

Who is it for? Mostly social and community managers. They also list Analytics, Digital Marketing, E-Commerce, Social Media and Test and Measurement, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

ListenFirst is based in New York, New York and around since 2012. Their site is listenfirstmedia.com.

Things worth asking about: which networks are supported and whether approvals are built in. Ask for a trial on your own data, not a canned demo.

If you have worked with ListenFirst, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.