Linklive
Linklive offers solutions for healthcare and banking sector
Overview
Linklive offers solutions for healthcare and banking sector. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
Who is it for? Mostly support teams from two people to hundreds. Related areas on their profile: Artificial Intelligence (AI), Customer Service, Health Care, Machine Learning and Unified Communications. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.
Linklive is based in Minneapolis, Minnesota and around since 2003. More on linklive.ai.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.
The facts above come from public company records. The score will come from people like you. Used Linklive? Rate it.
Key features
Customer Service
Health Care
Machine Learning
Company
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