Level 3 IT Corp

Level 3 IT Corp provides managed IT, help desk, network support, cybersecurity basics, backups, and cloud administration. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. They also list Business Process Automation (BPA), Cloud Computing, Consulting, Customer Service and Cyber Security, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Level 3 IT Corp is based in Miami, Florida. More on level3itcorp.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

Nobody has reviewed Level 3 IT Corp on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.