Laurel Solutions

Laurel Solutions works with leading businesses to grow the smart use and development of industrial technology. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Laurel Solutions is based in San Francisco, California. Their site is laurelsolutions.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Laurel Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.