Labthink International
Labthink is a multinational technology company that is devoted to helping customers succeed, employees grow...
Overview
Labthink is a multinational technology company that is devoted to helping customers succeed, employees grow and brands gain respect. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
The natural audience is support teams from two people to hundreds. Related areas on their profile: Customer Service and Packaging Services. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.
Labthink International is based in Medford, Massachusetts and around since 1989. Their site is labthinkinternational.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.
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Key features
Packaging Services
Company
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