Kuoll

Kuoll monitors conversion rates based on the quantity and types of errors found in your store to help to decide which bugs must be squished. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.

Who is it for? Mostly support teams from two people to hundreds. They also list Customer Service, Developer Tools, E-Commerce and Web Development, so expect those to show up in the feature set.

Kuoll is based in New York, New York and around since 2016. Their site is kuoll.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Kuoll? Rate it.