know'N'act

know'N'act focuses on customer engagement solutions and provides real-time customer insights and analytics. In practice that means turning data into dashboards and reports people actually read.

Who is it for? Mostly analysts and leadership teams. They also list Analytics, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

know'N'act is based in Bellevue, Washington. Their site is knownact.com.

Our checklist for this category: data connectors, modeling layer, and viewer pricing. Get the renewal terms in writing before the first invoice.

If you have worked with know'N'act, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.