Khoros

Khoros is a customer engagement platform that turns siloed knowledge into enterprise value and customers into contributors. Put simply, it is about scheduling posts, replying to comments and reporting across networks.

The natural audience is social and community managers. Alongside the main category they mention Social Entrepreneurship and Social Media. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Khoros is based in Austin, Texas and around since 2001. You can read more at khoros.com.

Our checklist for this category: which networks are supported and whether approvals are built in. Ask for a trial on your own data, not a canned demo.

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