Keyspider

Keyspider is a site search(Search-as-a-Service) platform that can revamp your website's search experience. It's a cloud-based search engine. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Knowledge Management, Product Search, Search Engine and Semantic Search. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Keyspider is based in New York, New York. Their site is keyspider.io.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Keyspider, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.