Kentuckiana Technology Solutions
Kentuckiana Technology Solutions offers IT support for computers, servers, and networks
Overview
Kentuckiana Technology Solutions offers IT support for computers, servers, and networks. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.
It makes the most sense for small and mid-sized companies. They also list Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
Kentuckiana Technology Solutions is based in Louisville, Kentucky. More on teamkts.net.
Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.
If you have worked with Kentuckiana Technology Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.
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