K.L. Scott & Associates

K.L. Scott & Associates offers BPO, project program, portfolio management, organizational development support and data analysis services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Business Development, Management Consulting and Market Research, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

K.L. Scott & Associates is based in Atlanta, Georgia and around since 2013. More on klscottassociates.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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