JPN Associates

JPN Associates provides software and information technology services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Compliance and Consulting, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

JPN Associates is based in Warrenville, Illinois. More on jpninc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with JPN Associates, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.