John McNeil

John McNeil and Company, st-programmers, seeks to create software that helps people work more functionally and efficiently. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

John McNeil is based in San Diego, California and around since 1997. You can read more at mcneilco.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with John McNeil, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.