JBL

JBL designs and builds audio equipment for consumers, the entertainment industry and the automotive industry. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Audio, Consumer Electronics and Hardware, so expect those to show up in the feature set. As a very large company team themselves (5,000+ people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

JBL is based in Los Angeles, California and founded in 1946. Their site is jbl.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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