Jabra

Jabra is a global producer of innovative headset, video and speakerphone solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Hardware, so expect those to show up in the feature set. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Jabra is based in Lowell, Massachusetts. More on jabra.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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