IvanExpert

IvanExpert is the ideal team that focuses on solving IT issues with non-daunting explanations and provides Mac, iPhone and iPad services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, Management Consulting and Service Industry, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

IvanExpert is based in New City, New York and founded in 2002. You can read more at ivanexpert.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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