itTrident

itTrident is a software company that offers end-to-end IT services to help customers to achieve business goals. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Business Development and Consulting, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

itTrident is based in Great Neck, New York. Their site is ittrident.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used itTrident? Rate it.