ITSI-Gilbane

ITSI-Gilbane is a provider of global construction and environmental services to support the needs of U.S. Federal government clients. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Association, Consulting and Government, so expect those to show up in the feature set. They are a very large team, 5,000+ people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

ITSI-Gilbane is based in Walnut Creek, California and around since 1994. Their site is itsigilbane.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with ITSI-Gilbane, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.