iTouchPoint

iTouchPoint, a business process solutions company, offers contact management results to global enterprises through means of communications. Put simply, it is about building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

iTouchPoint is based in Matawan, New Jersey. Their site is itouchpoint.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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