Ithicos Solutions

Ithicos Solutions provides active directory web-browser-based management, password reset, and phonebook tools for clients. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting, IT Management and Web Browsers. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Ithicos Solutions is based in Colorado Springs, Colorado. More on ithicos.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Ithicos Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.