IT Support Specialists

IT Support Specialists offers VOIP, cloud, remote support, managed services, software, project management and implementation services. Put simply, it is about building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Alongside the main category they mention Cloud Data Services and Project Management. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IT Support Specialists is based in Berea, Ohio. You can read more at itsupportspecialists.net.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with IT Support Specialists, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.