IT Shields

IT Shields is a managed service provider that offers small to medium businesses with tech support, networking, onsite support & training. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Information Services, IT Infrastructure and IT Management. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IT Shields is based in Los Angeles, California and founded in 2018. You can read more at itshields.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with IT Shields, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.