IT Fidelity

IT Fidelity provides managed IT services, cloud services, VOIP, and backup & recovery services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Data Services, Information Services and VoIP, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

IT Fidelity is based in Houston, Texas. You can read more at itfidelity.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know IT Fidelity well, your review carries weight here.