IT Arsenal

It Arsenal is a provider of responsive IT support for life coaches, small teams, and online businesses. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list Sports, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

IT Arsenal is based in Philadelphia, Pennsylvania. Their site is itarsenal.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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