IPPLEX

IPPLEX develops application services enabled by fixed and wireless IP networks and the convergence of media communications. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Collaboration, Health Care, Telecommunications and Video Chat, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

IPPLEX is based in Culver City, California. Their site is ipplex.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with IPPLEX, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.