IntervalZero

IntervalZero develops embedded software products such as RTX and ETS for controlling hardware and operating systems. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Hardware and Real Time. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

IntervalZero is based in Waltham, Massachusetts. More on intervalzero.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know IntervalZero well, your review carries weight here.