interlinkONE

interlinkONE provides marketing software and service solutions to their customers. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Brand Marketing and Information Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

interlinkONE is based in Wilmington, Massachusetts and around since 1996. Their site is interlinkone.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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