InterActiveTel

InterActiveTel is a SaaS Telephony solution developer specializing in telephony applications. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

InterActiveTel is based in Houston, Texas and around since 2000. You can read more at interactivetel.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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