Interactive Northwest

Interactive Northwest develops a custom application for an interactive voice response, call back, and computer telephony integration. Put simply, it is about solving a specific business problem with software.

It makes the most sense for teams in its space. Alongside the main category they mention Call Center, Outsourcing and Telecommunications. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Interactive Northwest is based in Tualatin, Oregon. Their site is interactivenw.com.

Things worth asking about: pricing, support, and how it fits with the tools you already use. Get the renewal terms in writing before the first invoice.

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