Integration

Integration is an information technology firm that provides software development, business process outsourcing, and IT consulting services. Put simply, it is about building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Outsourcing, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Integration is based in Enfield, Connecticut. Their site is integrationinc.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with Integration, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.