Intech Direct

Intech Direct provides a gift and plastic loyalty card products and services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Retail and Service Industry, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Intech Direct is based in Wheeling, Illinois and founded in 1996. You can read more at intechdirect.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Intech Direct well, your review carries weight here.