InSync

InSync provides automation solutions with conversational AI for online lending and retail e-commerce companies. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Artificial Intelligence (AI), Information Services and Machine Learning. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

InSync is based in San Jose, California and founded in 2018. Their site is insyncai.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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