InstaRecon

InstaRecon provides software services to imaging scanner equipment makers and supply chain partners. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Image Recognition. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

InstaRecon is based in Champaign, Illinois and around since 2003. You can read more at instarecon.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with InstaRecon, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.