Improving Enterprises

Improving Enterprises is an software professional services firm that challenges the basic assumptions of technology service models. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Consulting, Information Services and Service Industry. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Improving Enterprises is based in Plano, Texas and around since 2007. You can read more at improving.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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